Incidents reported on status page for Columbia Charlotte Shuttle https://uptime.columbiacharlotteshuttle.com/ en https://uptime.columbiacharlotteshuttle.com/incident/1007648 Mon, 10 Aug 2026 17:16:43 -0000 https://uptime.columbiacharlotteshuttle.com/incident/1007648#713132a96e80862e6caa98881bf092e92c34a6a59fe7df12bf5267095d96e91c CCS Messaging Service Handler recovered. https://uptime.columbiacharlotteshuttle.com/incident/1007648 Mon, 10 Aug 2026 17:16:23 -0000 https://uptime.columbiacharlotteshuttle.com/incident/1007648#6a210ff1598045bea25c0e3315a5642c4bb64ebde12801ad2a40db75b273a530 CCS Messaging Service Handler went down. https://uptime.columbiacharlotteshuttle.com/incident/1005496 Sat, 08 Aug 2026 12:22:18 -0000 https://uptime.columbiacharlotteshuttle.com/incident/1005496#d65220f2a8173070590f838743346c349f263a2391552941badbf6af892062d9 CCS Data Handler recovered. https://uptime.columbiacharlotteshuttle.com/incident/1005496 Sat, 08 Aug 2026 12:00:19 -0000 https://uptime.columbiacharlotteshuttle.com/incident/1005496#c87b7c419b8b76a1bbd61582c251a0f6d7b7d2c9dcd879168785a5489d232d9c CCS Data Handler went down. https://uptime.columbiacharlotteshuttle.com/incident/1005136 Sat, 08 Aug 2026 02:30:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/1005136#4862907fd88d9d39137fadcfc3406bccda3eb0bf452088a8eee7ba16ffb3d9f6 We are working on system upgrades, payments, and logins will be disabled while these updates are ongoing. This update window is from 10:30 PM EST to 06:00 AM EST 8 AUG. You can always request support on the phone for existing trips or request bookings by emailing us. https://uptime.columbiacharlotteshuttle.com/incident/987999 Sat, 01 Aug 2026 03:00:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/987999#a9ede033757a18c71870e462063b9394b6cf172b372b818c043c431595820f46 We will be upgrading our payment processing systems from the hours of 11 PM to 3 AM EST, during this time you will not be able to access the online booking portal to book trips, this will not affect existing trips, or prevent booking during regular booking hours of 8 AM to 10 PM EST. https://uptime.columbiacharlotteshuttle.com/incident/986828 Fri, 31 Jul 2026 03:00:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/986828#eab729deeb8e0de0e2a84234ab48c1337e8875a454a5db4fd7ab49e58248e4ad We will be upgrading our payment processing systems from the hours of 11 PM to 3 AM EST, during this time you will not be able to access the online booking portal to book trips, this will not affect existing trips, or prevent booking during regular booking hours of 8 AM to 10 PM EST. https://uptime.columbiacharlotteshuttle.com/incident/984340 Thu, 30 Jul 2026 03:00:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/984340#4689990cb4f41f6958a4e9f2d1be70c7aa0042361cd2f2036e61e2f9e928c734 We will be upgrading our payment processing systems from the hours of 11 PM to 3 AM EST, during this time you will not be able to access the online booking portal to book trips, this will not affect existing trips, or prevent booking during regular booking hours of 8 AM to 10 PM EST. https://uptime.columbiacharlotteshuttle.com/incident/982174 Wed, 29 Jul 2026 03:00:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/982174#bd29e83079f2b1050fb22a0fc2a24342f521adfbca3dc6937f7bba9d283dae43 We will be upgrading our payment processing systems from the hours of 11 PM to 3 AM EST, during this time you will not be able to access the online booking portal to book trips, this will not affect existing trips, or prevent booking during regular booking hours of 8 AM to 10 PM EST. https://uptime.columbiacharlotteshuttle.com/incident/980055 Tue, 28 Jul 2026 03:00:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/980055#89ee536a50281402ff9c2388b44d63230fae3ede97e627dd54d287a043377f18 We will be upgrading our payment processing systems from the hours of 11 PM to 3 AM EST, during this time you will not be able to access the online booking portal to book trips, this will not affect existing trips, or prevent booking during regular booking hours of 8 AM to 10 PM EST. https://uptime.columbiacharlotteshuttle.com/incident/978646 Mon, 27 Jul 2026 03:00:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/978646#0b67910937c38b84f6aa64a833f501615605ccfe18b1e6a38894bc91bb2493ce We will be upgrading our payment processing systems from the hours of 11 PM to 3 AM EST, during this time you will not be able to access the online booking portal to book trips, this will not affect existing trips, or prevent booking during regular booking hours of 8 AM to 10 PM EST. https://uptime.columbiacharlotteshuttle.com/incident/977225 Sun, 26 Jul 2026 03:00:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/977225#83d99a831d55b4db9b856892c120da68e84179781b74b0f2079937a8a2a44d40 We will be upgrading our payment processing systems from the hours of 11 PM to 3 AM EST, during this time you will not be able to access the online booking portal to book trips, this will not affect existing trips, or prevent booking during regular booking hours of 8 AM to 10 PM EST. https://uptime.columbiacharlotteshuttle.com/incident/970564 Mon, 20 Jul 2026 18:33:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/970564#0c8c277766809873314147b5ab67988f96dc240ba494f1cc61065ef511746504 We have identified the root cause of this issue and it is now resolved for all users. https://uptime.columbiacharlotteshuttle.com/incident/970564 Mon, 20 Jul 2026 18:24:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/970564#2736d85a1f5d66806371a65bf3e97399883fe11d3f3953ce4fe37310c9e077ab Some users are reporting issues with logging in on some Windows devices using Google Chrome. Our team is investigating the issue. https://uptime.columbiacharlotteshuttle.com/incident/960743 Sun, 12 Jul 2026 20:05:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/960743#e10da2e8fe67afd33f58bb420bbf34ea631d1148a60e0678915793fd29266742 We have resolved this issue. https://uptime.columbiacharlotteshuttle.com/incident/960743 Sun, 12 Jul 2026 19:00:00 -0000 https://uptime.columbiacharlotteshuttle.com/incident/960743#084b203e5af40d1bf198ce096dfd141cd909e9c4e0d52318bf51d9465e3d1949 The driver portal is not resolving for some users in the US-CEN-ATL region . The impact is not to the booking platform or admin tools. Our team is aware and is working to resolve this issue. Expected resolution 3:50 PM EST 12 JUL. https://uptime.columbiacharlotteshuttle.com/incident/960045 Sat, 11 Jul 2026 18:53:38 -0000 https://uptime.columbiacharlotteshuttle.com/incident/960045#058f41b6b48d0011babe7736f52ad946426c65891da07917a3312fa53dec81ec CCS Data Handler recovered. https://uptime.columbiacharlotteshuttle.com/incident/960045 Sat, 11 Jul 2026 18:46:09 -0000 https://uptime.columbiacharlotteshuttle.com/incident/960045#c485d34d3003859a55d44201c55355200b7f82be6c053b1273774f6a91790a4f CCS Data Handler went down. https://uptime.columbiacharlotteshuttle.com/incident/950560 Sat, 11 Jul 2026 14:00:10 -0000 https://uptime.columbiacharlotteshuttle.com/incident/950560#abeae180aa62ad617d090af15338a654943c6b30422757b28bb53000c52c6d3f Maintenance completed https://uptime.columbiacharlotteshuttle.com/incident/950560 Sat, 11 Jul 2026 14:00:10 -0000 https://uptime.columbiacharlotteshuttle.com/incident/950560#281318a5ecad131d6823f25e0f020454aa5547cefbce1b4e8264d552a6599088 Columbia Charlotte Shuttle will be performing routine maintenance on July 11 starting at 10:00 AM (EST) until 3:00 PM (EST). Some users will experience slightly longer loading times for a short period of time, but reservations, booking, and payments are not affected. If you are having issues during this period you may visit us online later outside of this window, or call us directly to manage your reservation.